At Zenix Accessories, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.

Return Policy:

You have 10 days from the date you receive your item to request a return.

Eligibility for Returns:

• Items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required.

Initiate a Return:

To start a return, contact us at zenixaccessories.com Returns should be sent to the following address:

79-A Punjab CHS near Ghazi Road ,PHASE 4 DHA LAHORE CANTT

For any questions regarding returns, please contact us at zenixaccessories.com

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Refunds:

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
• If approved, you will be automatically refunded on your original payment method within 10 business days.
• Please remember it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at zenixaccessories.com

Late or Missing Refunds:

• First, check your bank account again.
• Then, contact your bank. There is often some processing time before a refund is posted.
• If you have done all of this and still have not received your refund, please contact us at zenixaccessories.com

Shipping:

Customers are responsible for the shipping costs associated with returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it may take for your exchanged product to reach you may vary depending on your location.

For returns, we recommend using a tracked shipping service or purchasing shipping insurance to ensure we receive your returned item.

Contact Information:

For any questions related to refunds and returns, please contact us at zenixaccessories.com